Terms and Conditions

1. About the Website

1.1. Welcome: Welcome to www.prdx.au (the “Website”), operated by 4X4 Ventures Pty Ltd (ABN 51 653 507 638). The Website allows you to browse and purchase various products listed for sale (the “Products”) and access related content (the “Purchase Services”).

1.2. Agreement to Terms: By accessing, browsing, or using the Website or its associated Products or Purchase Services, you signify that you have read, understood, and agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, you must immediately cease using the Website and its services.

1.3. Changes to Terms: 4X4 Ventures Pty Ltd reserves the right to amend these Terms at its sole discretion by updating this page. We will use reasonable efforts to notify you of changes, such as through website announcements or email. Changes take effect immediately upon publication. We recommend keeping a copy of these Terms for your records.

2. Acceptance of the Terms

You accept these Terms by:

  • Continuing to use the Website.

  • Clicking to accept or agree to the Terms where this option is provided in the user interface.

3. Purchase of Products and Returns Policy

3.1. Purchase Price: By using the Purchase Services to buy Products, you agree to pay the purchase price listed on the Website (the “Purchase Price”).

3.2. Payment Methods: Payments are processed through Shopify Payments or PayPal (the “Payment Gateway Providers”). You warrant that you have reviewed and agree to the applicable Terms and Conditions, Privacy Policy, and other legal documentation of the Payment Gateway Providers.

3.3. Order Confirmation: Upon confirmation of the Purchase Price, 4X4 Ventures Pty Ltd will issue an invoice to confirm payment receipt and may record your purchase details for future reference.

3.4. Returns Policy: At its sole discretion, 4X4 Ventures Pty Ltd may offer a refund for Products returned within 14 days, provided the packaging is unopened and the Product remains in a saleable condition. You are responsible for all postage, shipping costs, and any applicable restocking fees associated with returns.

3.5. Non-Returnable Items: If you decide to return a purchased item within 7 days of receipt, 4X4 Ventures Pty Ltd may offer a refund or replacement, less a restocking fee to cover packing, shipping, and associated costs (fees vary based on supplier terms). Original shipping costs are non-refundable. Notify us within 7 days via email at [email protected].

4. Warranty

4.1. Australian Consumer Law: Products sold by 4X4 Ventures Pty Ltd come with guarantees under the Australian Consumer Law, including replacements or refunds for major failures, unless the Product:

  • Is fitted on a vehicle for which it is not cataloged or recommended;

  • Is used on a vehicle for racing or competitive purposes;

  • Is used for a purpose for which it was not designed;

  • Is altered, misused, neglected, or damaged in an accident; or

  • Is incorrectly fitted.

4.2. Warranty Period: You may submit a warranty claim (the “Warranty Claim”) for material defects or workmanship within 12 months from the purchase date or the manufacturer’s warranty period, whichever is longer.

4.3. Submitting a Warranty Claim: To make a Warranty Claim, provide proof of purchase, a description of the Product, and the price paid by emailing [email protected].

4.4. Warranty Remedies: If a Warranty Claim is accepted, 4X4 Ventures Pty Ltd or the manufacturer may, at its discretion, repair or replace defective Products or parts with new or remanufactured equivalents during the Warranty Period. You are responsible for any postage or shipping costs related to the Warranty Claim.

4.5. Exclusivity: This warranty is the sole and exclusive warranty provided by 4X4 Ventures Pty Ltd or the manufacturer, supplementing other legal rights under Australian Consumer Law.

4.6. Warranty Limitations: Implied warranties, including merchantability and fitness for purpose, are limited to the Warranty Period. The warranty does not cover:

  • Product appearance;

  • Products with damaged or defaced exteriors;

  • Products subjected to misuse, abnormal service, or handling; or

  • Products altered or modified in design or construction.

4.7. Installation Costs: The warranty does not cover installation or reinstallation costs.

5. Delivery

5.1. Delivery Services: Purchase Services include delivery through third-party delivery companies (the “Delivery Service Providers”), booked by 4X4 Ventures Pty Ltd or Product suppliers. Depending on the Products purchased, you may receive multiple deliveries from different sources. Refer to our Delivery Information page for details.

5.2. Delivery Options: 4X4 Ventures Pty Ltd facilitates various delivery and insurance options offered by Delivery Service Providers but is not the provider of these services.

5.3. Lost or Damaged Items: If a Product is lost or damaged during delivery, contact us at [email protected] with details of the issue. We will investigate and determine if the Delivery Service Provider should be removed from our services.

6. Copyright and Intellectual Property

6.1. Ownership: The Website, Purchase Services, and related Products are protected by copyright under Australian law and international treaties. Unless otherwise stated, 4X4 Ventures Pty Ltd or its contributors own or control all rights (including copyright) in the Website’s content, including text, graphics, logos, icons, images, audio, and software (the “Content”).

6.2. No Transfer of Rights: Your use of the Website does not transfer any rights to:

  • The business name, trading name, domain name, trademark, industrial design, patent, registered design, or copyright of 4X4 Ventures Pty Ltd;

  • The right to use or exploit such intellectual property; or

  • Any system or process subject to a patent, registered design, or copyright.

6.3. Restrictions: Without prior written permission from 4X4 Ventures Pty Ltd and other relevant rights owners, you may not broadcast, republish, upload, transmit, post, distribute, display publicly, adapt, or modify the Content or third-party content for any purpose, except for materials explicitly marked as freely reusable or in the public domain.

7. Privacy

4X4 Ventures Pty Ltd is committed to protecting your privacy. Information collected through the Website or Purchase Services is governed by our Privacy Policy, available on the Website.

8. General Disclaimer

8.1. No Additional Warranties: Except as provided in these Terms, 4X4 Ventures Pty Ltd makes no additional terms, guarantees, warranties, representations, or conditions regarding the Products.

8.2. Product Variations: While we strive for accuracy, sizes, colors, and packaging of Products may differ from Website depictions.

8.3. Australian Consumer Law: Nothing in these Terms limits or excludes guarantees, warranties, or conditions under Australian Consumer Law that cannot be legally excluded.

8.4. Exclusions: To the extent permitted by law: entiary or fitness for purpose, are limited to the Warranty Period.

  • All terms, guarantees, warranties, or conditions not expressly stated in these Terms are excluded.

  • 4X4 Ventures Pty Ltd is not liable for special, indirect, or consequential loss or damage, loss of profit, opportunity, or goodwill arising from the Purchase Services or these Terms, whether under contract, tort (including negligence), equity, statute, or otherwise.

8.5. Use at Your Own Risk: The Website, Purchase Services, and Products are provided “as is” and “as available” without warranties. Neither 4X4 Ventures Pty Ltd nor its affiliates, employees, agents, or third-party providers make representations about the Content, Products, or Purchase Services, including losses due to:

  • Performance failures, errors, omissions, interruptions, defects, delays, viruses, or data loss;

  • Inaccurate, unsuitable, or outdated information;

  • Costs incurred from using the Website or Purchase Services;

  • Issues with linked third-party content;

  • Transaction failures or e-commerce losses; or

  • Defamatory, offensive, or unlawful third-party conduct.

9. Limitation of Liability

9.1. Liability Cap: 4X4 Ventures Pty Ltd’s total liability arising from the Purchase Services or these Terms, whether under contract, tort (including negligence), equity, statute, or otherwise, will not exceed the most recent Purchase Price paid by you. If no Purchase Price was paid, liability is limited to resupplying the Purchase Services or information.

9.2. No Liability for Certain Damages: 4X4 Ventures Pty Ltd, its affiliates, employees, agents, or third-party providers are not liable for direct, indirect, incidental, special, consequential, or exemplary damages, including loss of profit, goodwill, or other intangible losses.

9.3. Content Liability: 4X4 Ventures Pty Ltd is not liable for Website content (including third-party content) posted by users, third parties, or in connection with the Purchase Services.

9.4. Delivery Services: 4X4 Ventures Pty Ltd does not provide Delivery Services and is not liable for any loss, damage, or issues arising from them.

10. Termination of Contract

10.1. Duration: These Terms remain in effect until terminated by you or 4X4 Ventures Pty Ltd.

10.2. Termination by You: You may terminate by:

  • Notifying 4X4 Ventures Pty Ltd in writing via the Contact Us page; and

  • Closing your accounts for all Purchase Services.

10.3. Termination by 4X4 Ventures Pty Ltd: We may terminate these Terms if:

  • You breach or intend to breach any provision;

  • We are required by law;

  • A partner providing Purchase Services terminates their relationship with us;

  • We cease providing Purchase Services in your country; or

  • Providing Purchase Services to you is no longer commercially viable.

10.4. Suspension or Denial: We may suspend or deny access to the Website or Purchase Services without notice if you breach these Terms, violate applicable laws, or engage in conduct that harms our reputation or others’ rights.

10.5. Surviving Obligations: Upon termination, all accrued legal rights, obligations, and liabilities remain in effect, and provisions intended to survive termination will continue to apply.

11. Indemnity

You agree to indemnify 4X4 Ventures Pty Ltd, its affiliates, employees, agents, contributors, and third-party providers against:

  • All actions, claims, costs, losses, or damages (including legal fees) arising from your posted Content;

  • Consequences of accessing or using the Website or breaching these Terms; or

  • Any breach of these Terms.

12. Dispute Resolution

12.1. Compulsory Process: Disputes arising from these Terms must follow this dispute resolution process before court or tribunal proceedings are initiated, except for urgent interlocutory relief.

12.2. Notice: A party claiming a dispute (the “Dispute”) must provide written notice to the other party, detailing the Dispute, desired outcome, and required actions.

12.3. Resolution Process:

  • Within 14 days of the notice, both parties must negotiate in good faith to resolve the Dispute.

  • If unresolved after 14 days, parties must agree on a mediator or request one from the President of the Australian Mediation Association.

  • Parties equally share mediation fees, venue costs, and mediator expenses, but each bears their own legal costs.

  • Mediation will occur in Adelaide, Australia.

12.4. Confidentiality: All dispute-related communications are confidential and, where possible, treated as “without prejudice” negotiations.

12.5. Termination of Mediation: If the Dispute remains unresolved 2 weeks after mediation begins, either party may request the mediator to terminate the mediation.

13. Venue and Jurisdiction

The Purchase Services are intended for Australian residents. Any disputes arising from the Website will be resolved exclusively in the courts of South Australia, Australia.

14. Governing Law

These Terms are governed by the laws of South Australia, Australia, without reference to conflict of law principles. Any disputes will be interpreted and construed under these laws, and this clause’s validity is uncontested. These Terms bind the parties, their successors, and assigns.

15. Independent Legal Advice

Both parties confirm that these Terms are fair, reasonable, and not contrary to public policy. Each party has had the opportunity to seek independent legal advice.

16. Severance

If any part of these Terms is found void or unenforceable by a court, that part will be severed, and the remaining Terms will remain in force.

Contact Us: For general inquiries or to exercise your rights under these Terms, email [email protected] or visit our Contact Us page.